What is a CSA?
CSA stands for Community Supported Agriculture. It is a great way for families to bypass the grocery stores and buy their produce directly from a local farm. As a member, you are supporting your local farmer by purchasing a share 4-weeks to 12 weeks in advance.
What does a typical share have in it?
Your weekly share of vegetables will vary with the seasons and from week to week. We try to give you a balanced mix of vegetables with the goal of supplying a couples and families enough produce for one week. Shares typically include items like cooking greens, salad mix or lettuce, onions, root vegetables, herbs, beans, squash, peppers, and tomatoes.
Can I choose which items I receive?
No. This is not a delivery service, but a membership share in a local farm. We grow everything in its season and pick it at its best. The share is a balanced mix of what the farm has available in the field. Our members tell us they love getting surprised each week, and they enjoy trying things they may not have otherwise bought from the store.
How long is your season?
We offer our CSA produce from October to May, roughly about 32 weeks. You can sign up at any time during the year. We offer shares for 4-weeks, 8-weeks, and 12-weeks.
Is your produce all organic?
We are a Certified Naturally Grown Farm. We don't use synthetic fertilizers, pesticides, herbicide, or GMOs, just like certified organic farmers. The main difference between CNG and organic is our certification model, which relies on peer inspections, transparency, and direct relationships.
Can members visit the farm?
Yes! We offer several opportunities throughout the year for members to come see the farm for tours or volunteer restoration workdays. The best way to find out about these events is to sign up for our newsletter.
How much does it cost?
Depending on your location the cost of shares vary. Half Shares start at $20 per week and Full Shares start at $32 per week. We allow new members to try us out for 4 weeks if they are nervous about committing to longer subscriptions.
How do I pick up my produce?
We deliver shares to several different locations in Palm Beach County. Here is the list of the Pick-Up locations and times.
Lox Farms Gate Pick Up - 5:30PM to 6:30 PM
The location of the tent will be located just past the gate doors. We will keep the doors open during this time. We recommend that you park outside of the gate and walk through the gate to grab your share
PBSC- Boca Raton Campus -Boca Tech Building – BT 146
Coolers will be located at the Wellness Center.
CSA's will be dropped off around 10:40 AM available to pick up until 7:00PM
PBSC- Lake Worth Campus-The Wellness Center
The pick up will be at the Wellness Center on the east side of campus, at the Public Safety Training Center.
The coolers will be stored in the break room.
CSA's will be dropped off around 11:15 AM available to pick up until 7:00PM
PBSC- Loxahatchee Campus -The LGA Building
The coolers will be stored in 113, the staff break room.
CSA's will be dropped off around 10:00 AM available to pick up until 7:00PM
PBSC-Palm Beach Gardens Campus -Wellness Center – SC 118
CSA's will be dropped off around 9:20 AM available for pick-up until 7:00P
Moksha Yoga Studio- 7:45am - 12:00pm and 5:00pm - 8:30pm.
Night Market @ Grandview Public Market- Coming soon...
West Palm Beach Green Market- 9:00 A.M. to 1:00 P.M.
Delray Beach Green Market- 9:00 A.M. to 2:00 P.M.
WEF/ Farm Stand- 11:00 A.M. to 4:00 P.M.
The Gardens Greenmarket- 8:00 A.M. to 1:00 P.M.
Will I be notified before my first CSA pick-up day?
After signing up for a subscription online, we will send you an “welcome email” including your delivery dates and our pause policy. Each week during your subscription, you will receive another email “What’s in the CSA this week.” This will be sent out on Monday’s or Tuesday’s. There will be NO day of reminders.
How do I shop online for add-ons?
Go to www.loxfarms.com/csa-addons/ select what you’d like to add on to your CSA for the week. These add-ons need to be purchased before Saturday’s at 12:00 PM. Any orders made after this time will be added to the following week’s CSA.
When is the deadline to change or add orders to my subscription?
Ordering add-ons must be placed by Saturdays at 12:00pm, in order to be included in your next week CSA. Any orders made after this time will be added to the following week’s CSA.
How will I know which Share is mine?
Once you find the Lox Farms coolers at your pick-up location you will see a share with your name on it. That’s your share.
How do I know what produce will be in my share weekly?
On Monday’s or Tuesday’s “What’s in the CSA this week” email will be sent. This will let you know what is in your share along with other information about what’s going on at the farm. We use a mailing system to send this email so make sure that these emails are not being sent to your junk or spam folder.
What if I’m out of town on vacation?
If you know you will be gone, please let us know right away the sooner the better. We do allow a pause on your share if your notification is on time. If you don’t notify us on time, we ask our members to gift their share to a friend, employee, or neighbor. This makes a wonderful gift, and these folks often end up joining the farm.
How to use our Pause Policy.
What is a pause? If you know that you are not going to be in town for a scheduled pick up date, you have the option pause your CSA.
When can you pause? If you know you will be gone, please let us know right away the sooner the better. No changes can be made after Saturday by 12:00 PM.
Why do we need advance notification? Our office is closed on Saturday afternoon and Sundays so we cannot make any changes. On Monday and Tuesday, we are busy harvesting and packing the CSA's
What if my notification is short notice? Unfortunately, your CSA for the upcoming week is already accounted for. We suggest that you find someone else to pick up your CSA to enjoy. Or choose to pick up from one of our other locations, you'll need to let us know by Tuesday at noon.
How many times can I pause or change location? This depends on your CSA Share Size.
· 4-Week Subscription CSA you will be allowed one pause.
· 12-Week Subscription CSA you will be allowed two pauses.
· All-Season Subscription CSA you will have four pauses that will be refunded at the end of the season.
How to put your share on a pause?
Please feel free to email us at firstname.lastname@example.org. All holds must be placed by Saturday by noon. Unfortunately, we cannot accept last-minute cancellations.
What if I missed my CSA?
Unfortunately, we are not responsible for any missed CSA's. We do not offer a refund if you missed your scheduled share. We have already prepared and delivered your CSA and if its not collected during the scheduled pick up time your CSA share will be donated.
We send out an email at the beginning of your subscription with your scheduled delivery dates. We also send a weekly email about What's in the CSA for the week.
There will be NO day of reminders! Therefore, please mark your calendars! Lox Farms is not responsible for any unclaimed shares.
How do I cancel my CSA?
By signing up as a member of our CSA, you are buying a share in our farm for the season. Please let us know if you are unhappy with your share and we will do our very best to address your concerns. In most cases, we are able to work with our members to make their experience a great one and we really appreciate the opportunity to gain feedback and make our program the best it can be.
We do not auto-renew CSA subscriptions. Once your CSA is over you will not be charged again. If you’d like to re-new you will have to sign back up. If you enjoyed your share, we suggest signing up for longer subscriptions to avoid missing a week of fresh produce.
I want to join! How do I sign up?
Go to our home page. At the top of the page you will notice several different folders listing all of our pick up locations. Once you decide where you want to pick up your CSA you will click on the link to that page.
For example, you want to pick up a 4-weeks Half Share from the West Palm Beach Green Market. You will find the tab that says Greenmarket CSA locations. There will be a drop-down menu. Click on West Palm Beach Greenmarket page. Then you will click on the Half share 4-weeks image or text, you will be taken to another page then click purchase.
If you have any other questions don't hesitate to email our CSA Manager, Jeni at Loxfarms.email@example.com